If you wish to cancel your domains registered with dotplex or move them to another provider, please send us the form Domain Cancellation or Provider Change by post or e-mail. For legal reasons, we require a written request with the signature of the domain holder.

If you request a cancellation, the domain will be deleted at the end of the registration period and can then be registered again freely by anyone. With most domain endings, however, the domain is first placed in quarantine for a few weeks or months after deletion. During this period only the previous owner can restore the domain, usually for an additional fee. If you have actively used the domain, it is likely that it will subsequently be registered by someone who will either publish spam content on it or offer the domain for sale.

If you want to move the domain to another provider, we will send you a password, the so-called " Auth Code", which you will send to your new provider.